Become a Certified Behavioral Health Case Manager (CBHCM)
Advance your career in behavioral health and learn how to coordinate care, advocate for clients, and support individuals facing mental health and substance use challenges. Whether you’re starting your journey in behavioral health or expanding your professional credentials, this course gives you practical, real-world training designed to prepare you for success in case management roles.
✔ Behavioral health case management fundamentals ✔ Client assessment and care coordination ✔ Crisis intervention strategies ✔ Ethics and confidentiality in behavioral health ✔ Community resources and referral systems ✔ Documentation and treatment planning ✔ Supporting clients with mental health and substance use disorders
Why Choose the CBHCM Course?
Behavioral health professionals play a critical role in helping individuals access medical, social, educational, and community support services. This course prepares you to confidently manage cases, improve patient outcomes, and make a meaningful impact in your community.
Designed For
Behavioral health professionals
Social workers
Case managers
Community health workers
Counselors and support staff
Students entering the behavioral health field
Benefits of Certification
✔ Increase professional credibility ✔ Expand career opportunities ✔ Build practical client management skills ✔ Learn industry best practices ✔ Strengthen communication and advocacy techniques
Meet Your Instructor
Ingrid Cruz, MSW, CBHCMS
I am the founder and owner of UC Behavioral Health & Social Services, as well as the course instructor. “My mission is to empower the next generation of behavioral health professionals with the clinical tools and the heart needed to truly change lives.” A Proven Path in Behavioral Health With a background as a Master of Social Work (MSW) and a Registered Clinical Social Worker Intern (RCSWI), Cruz brings years of frontline experience to your screen. As a lead trainer at UC Behavioral Health and Social Services, she has dedicated her career to navigating the complexities of mental health and social support systems in Florida.
Why Learn with Ingrid Cruz?
I hold a Master’s Degree in Social Work (MSW) and I am a Certified Behavioral Health Case Manager Supervisor (CBHCMS), which reflects my experience in behavioral health care coordination, case management supervision, and service program development. and I incorporate expressive therapy approaches that allow clients—particularly children and individuals with developmental or communication challenges—to express emotions, develop coping skills, and improve social interaction through creative processes.
Through UC Behavioral Health & Social Services, I have worked to develop multidisciplinary programs that combine behavioral health services, expressive therapies, and educational support, including art and music therapy, counseling, case management, and specialized programs designed for children with developmental, emotional, and behavioral needs. My approach emphasizes individualized care, family collaboration, and evidence-informed practices that address both clinical and psychosocial factors affecting each client’s well-being.
My commitment is to continue expanding accessible and meaningful behavioral health services that empower individuals, strengthen families, and support healthier communities.
“Whether you are starting your very first day in mental health or you are a seasoned professional looking to get certified, I am here to guide you. This journey is about more than just passing an exam—it’s about becoming a pillar of support for your community.”
After completing the CBHCM course, graduates may pursue opportunities in:
01
Behavioral Health Clinics
Community Health Organizations
Hospitals & Healthcare Systems
Substance Abuse Treatment Centers
Nonprofit Organizations
Social Service Agencies
02
Potential Job Titles
Behavioral Health Case Manager
Care Coordinator
Mental Health Support Specialist
Community Outreach Coordinator
Client Services Advocate
Course Overview
Course Format
Online or Hybrid Learning Options
Self-Paced Modules
Instructor-Led Training
Practical Case Studies
Downloadable Resources
Course Topics Include
Certified Behavioral Health Case Manager (CBHCM) Training Program, offered by UC Behavioral Health & Social Services, an education provider approved by the Florida Certification Board (FCB).
Section 1: Module 1 – Certified Behavioral Health Case Manager (CBHCM) Training Program – Introduction to Behavioral Health Case Management tance Abuse Disorders
Module 2 – Engagement and Assessment
Module 2 – Engagement, Communication, and Ongoing Assessment
Module 2 Quiz – Engagement and Assessment
Module 3 – Service Planning and Development
Module 3 Service Planning, Goal Development, and Client Collaboration
Module 3 Quiz – Service Planning and Development
Module 4 – Coordination, Linkage and Monitoring
Module 4 Care Coordination, Referrals, Advocacy, and Monitoring
Module 4 Quiz – Coordination, Linkage and Monitoring
Module 5 Clinical Documentation, Confidentiality, and Professional Recordkeeping
Module 5 Clinical Documentation, Confidentiality, and Professional Recordkeeping
Module 5 Quiz – Documentation
Module 6 – Professional Responsibilities
Module 6 Ethics, Professional Boundaries, Cultural Competence, and Client Rights
Module 6 Quiz – Professional Responsibilities
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
This course is designed for individuals interested in behavioral health, case management, psychosocial rehabilitation, and human services. It is ideal for: Behavioral health professionals Case managers Social work and psychology students Direct support staff Individuals seeking professional development in mental health services Providers working with children, adolescents, adults, or families in community settings No advanced technical experience is required to enroll.
The Guarantee Period is the timeframe during which you may request a refund if you are not satisfied with the course. The guarantee duration is established by the course creator and may vary depending on the offer. On Hotmart, guarantee periods are commonly 7, 15, or 30 days after purchase.
If eligible, the refund request can be completed directly through your Hotmart purchase account.
The Digital Completion Certificate is an electronic certificate issued after the student successfully completes the course requirements. In Hotmart, certificates can become available automatically once the student reaches 100% completion of the required lessons.
After your payment is approved, you will automatically receive access to the course through your Hotmart account. You can access the product by: Logging into your Hotmart account Going to “My Purchases” Selecting the course from your library Access is available through: computer browser smartphone tablet Hotmart app
To purchase the course: Click the enrollment or checkout link provided Complete your registration information Select your preferred payment method Confirm your purchase Once payment is approved, access is released automatically and instructions are sent to your email. Hotmart supports multiple payment methods depending on your country, including: credit/debit cards PayPal bank transfer installment payments (in some regions)
Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. Your information will only be used for order processing and will not be shared with any third parties.
A quick suggestion for your landing page: At the end of the FAQ section, add one final line: Still have questions? Our team at UC Behavioral Health and Social Services is here to help. Contact us at (786) 353-2324and let’s get started!
